MY POLICIES

I welcome all genders, sexes, colors, races, religions, ethnicities, sexual orientations, political affiliations, HIV+ undetectable diagnoses, and anything else that defines up who you are.

 

Pure life-force energy accepts all kaona of life.

 

When you schedule your appointment, you are agreeing to these policies.All services require a credit card or debit card to guarantee a reservation. It is at my sole discretion to stop or refuse a service if I feel unsafe, mistreated, or harassed, or if the service is not appropriate for you depending on your medical history, injuries, or current symptoms or ailments. If I feel that any inappropriate (sexual) advances are being made, I have the right, at my sole discretion, to end the session without explanation at that moment. The client will be charged the full amount regardless if the session was completed. 

Cancellation Policies

Kaona holistic massages: A 24-hour notice is required for rescheduling or cancellations to avoid being charged the full amount. I confirm these appointments 48 hours in advance.

(Introduction to) Ancient Lomi Lomi Sessions: A 48-hour notice is required for rescheduling or cancellations to avoid being charged 50% of the price. I confirm these appointments 72 hours in advance

Ke Ala Hōkū Experience: A 72-hour notice is required for rescheduling or cancellations to avoid being charged 50% of the price. I confirm these appointments 4 days in advance.

This strict cancellation policy allows me time to inform my standby clients of any availability.

Late Arrival

Please call and let me know if you will be late. I will do my best to accommodate you; however, out of respect to the client arriving after you, I cannot guarantee the full appointment if you are late. If there is no one after you, I will gladly honor the full length of time.

Payment

I accept cash, debit and credit cards. I do not accept personal checks or traveler’s checks.